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EU Data Act

Your data rights with connected medisana products (according to the EU Data Act)

Introduction

Since September 12, 2025, Regulation (EU) 2023/2854 ("Data Act") applies in all EU Member States. It requires that users of connected products have access at all times to the data generated by the device.
On this page we inform you about,

  • which data our products collect,
  • in what format these are available,
  • how you can access the data,
  • what rights you have.

Medisana Connect products in combination with the VitaDock+ App & Cloud ensure you free access and export of your device data – as soon as you actively enable the transfer.

This requires two steps:

  1. Create a VitaDock+ account (including agreement to Terms & Conditions & Cloud Services)
  2. Bluetooth pairing of your device with the VitaDock+ App

Only when both steps are completed will your measurements be transferred to the app and made available in the cloud. 

Without activating the account and Bluetooth pairing, all data remains exclusively local on the device. In this case, no data transfer takes place.



Categories of our products


1. Blood pressure measurement (e.g. BU 584 connect, BU 575 connect)

Which data are collected?

  • Systolic and diastolic blood pressure
  • Pulse rate
  • Date/time of measurement

Data access:

  • Display directly on the device
  • Transmission via Bluetooth

2. Temperature measurement (e.g. TM 750 connect, Bluetooth thermometer)

Which data are collected?

  • Body temperature
  • Date/time of measurement

Data access:

  • Display directly on the device
  • Transmission via Bluetooth

3. Pulse oximeter measurement (e.g. PM 100 connect)

Which data are collected?

  • Oxygen saturation (SpO₂)
  • Pulse rate
  • Time of measurement

Data access:

  • Display on the device
  • Transmission via Bluetooth

4. Weight measurement (scales, e.g. BS 440 connect)

Which data are collected?

  • Body weight
  • Body fat/muscle/water percentages (depending on model)
  • Time of measurement

Data access:

  • Display on the device
  • Transmission via Bluetooth

5. Blood glucose measurement (e.g. MediTouch connect)

Which data are collected?

  • Blood glucose values (mg/dl or mmol/l)
  • Time of measurement
  • Possible markers (e.g. "fasting", "after meal")

Data access:

  • Display on the device
  • Transmission via Bluetooth

Your rights under the EU Data Act

  • Right of access: You can view your device-generated data at any time free of charge.
  • Transparency: We inform you before purchase about the type, scope, and format of the data.
  • Offline use: All products can be fully used without an app. If you do not connect, no data will be transmitted electronically.


Data protection and security

  • Processing of personal data in accordance with GDPR
  • No disclosure without your consent


Further links